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Our Blog

Awards Business Tips Customer Acquisition Customer Care News Trends & Insights
    Blog: №1
    Simply Contact was Recognized by Clutch as a Top 1000 Global Company in 2022!
    Awards
    December 12, 2022
    Blog: №1
    Simply Contact Awarded for Best Crisis Management Approach by ECCCSA
    Awards
    November 28, 2022
    Blog: №1
    Call Center Schedule Adherence
    Business Tips
    July 25, 2022
    Blog: №1
    How To Become A Call Center Agent: A Comprehensive Guide
    Business Tips
    July 10, 2022
    Blog: №1
    Adapting and Growing in New Ukrainian Reality: Story of Simply Contact
    News
    April 22, 2022
    Blog: №1
    Official Announcement of New Simply Contact Office Opening In Poland
    News
    April 8, 2022
    Blog: №1
    Stand With Ukraine
    News
    March 2, 2022
    Blog: №1
    How Cryptocurrency Companies Can Improve Their Customer Service: A Complete Guide
    Business Tips
    February 28, 2022
    Blog: №1
    Common Customer Complaints In Call Centers And How To Resolve Them: A Through Guide For 2025
    Business Tips
    February 25, 2022
    Blog: №1
    Simply Contact Recognized as a Top Customer Service Outsourcing by Clutch
    Awards
    February 25, 2022
    Blog: №1
    Top 11 Soft Skills In Customer Service That Every Agent Must Have
    Business Tips
    February 24, 2022
    Blog: №1
    Will AI Replace Call Center Agents In The Future?
    Trends & Insights
    February 23, 2022
    Blog: №1
    Customer Service And Public Relations: How They Can Serve Your Customers
    Customer Care
    January 31, 2022
    Blog: №1
    7 Tips How Can Customer Support Help Upsell And Cross-Sell?
    Business Tips
    January 31, 2022
    Blog: №1
    E-Commerce Call Center Outsourcing
    Business Tips
    January 13, 2022
    Blog: №1
    Simply Contact's Contribution to Customer Contact Week (CCW) 2021 in Las Vegas
    News
    January 11, 2022
    Blog: №1
    Customer Support For Delivery Service Companies – Primary Challenges And Significant Solutions
    Trends & Insights
    December 27, 2021
    Blog: №1
    Knowledge Base for Customer Service. Why Do You Need It?
    Business Tips
    December 27, 2021
    Blog: №1
    Call Center Queue Time: Helpful Ways To Manage It
    Business Tips
    December 6, 2021
    Blog: №1
    Set Up Your Own Hospitality Call Center: An Easy-to-Follow Guide
    Business Tips
    December 3, 2021
    Blog: №1
    What is the Best Call Center Management – A Detailed Insight
    Trends & Insights
    November 23, 2021