Industry Expertise: №1

Industry-Specific Excellence in Customer Care

Dive into our profound industry expertise in customer support outsourcing, where we consider industry specifics and rely on in-depth knowledge of various sectors to ensure unparalleled service quality and client satisfaction.

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goals and objectives

Our Key Industry Expertise

Fintech

We serve a diverse range of clients, including financial companies, digital banks, payment platforms, and more. With a focus on data security and rapid response, we ensure your clients receive high-quality, precise and timely assistance.

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Travel & Airlines

Undoubtedly, this is our core expertise. We excel in navigating the highs and lows of the travel & airline industries, adapting seamlessly to their dynamic nature. We provide 24/7 multilingual support, leveraging our distinctive practices to optimize total cost of ownership.

E-commerce & Retail

We offer tailored solutions for e-commerce and retail businesses, ensuring seamless customer interactions. From handling order inquiries to managing returns, we ensure your customers receive timely and efficient support across all touchpoints.

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Government

Working with government agencies requires a unique approach. We offer specialized support services that adhere to strict regulatory standards, ensuring public queries are addressed with utmost precision and professionalism.

Logistics

In the fast-paced world of logistics, timely support is crucial. We assist with tracking inquiries, shipment issues, and other logistics-related queries, ensuring your clients receive real-time updates and solutions.

Your trusted and experienced outsourcing partner

Since 2013, we have helped both startups and enterprises grow and deliver efficient, high-quality customer support services

100+

projects handled

10+

years of experience

8M+

annual requests

600+

agents

5

locations + WFH

24/7/365

support coverage

We provide real results

Industry Expertise: №1

110% increase in sales conversion rate

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Industry Expertise: №1

6000 calls handled per day

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Industry Expertise: №1

95% customer satisfaction

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Industry Expertise: №1 Industry Expertise: №1
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