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Industry Expertise: №1

Industry-Specific Excellence in Customer Care

Dive into our profound industry expertise in customer support outsourcing, where we consider industry specifics and rely on in-depth knowledge of various sectors to ensure unparalleled service quality and client satisfaction.

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Simply Contact
Get a contact center provider that understands your business specifics
Focus on long-term business
goals and objectives

Our Key Industry Expertise

Fintech

We serve a diverse range of clients, including financial companies, digital banks, payment platforms, and more. With a focus on data security and rapid response, we ensure your clients receive high-quality, precise and timely assistance.

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Travel & Airlines

Undoubtedly, this is our core expertise. We excel in navigating the highs and lows of the travel & airline industries, adapting seamlessly to their dynamic nature. We provide 24/7 multilingual support, leveraging our distinctive practices to optimize total cost of ownership.

E-commerce & Retail

We offer tailored solutions for e-commerce and retail businesses, ensuring seamless customer interactions. From handling order inquiries to managing returns, we ensure your customers receive timely and efficient support across all touchpoints.

Government

Working with government agencies requires a unique approach. We offer specialized support services that adhere to strict regulatory standards, ensuring public queries are addressed with utmost precision and professionalism.

Logistics

In the fast-paced world of logistics, timely support is crucial. We assist with tracking inquiries, shipment issues, and other logistics-related queries, ensuring your clients receive real-time updates and solutions.

Your trusted and experienced outsourcing partner

Since 2013, we have helped both startups and enterprises grow and deliver efficient, high-quality customer support services

100+

projects handled

10+

years of experience

8M+

annual requests

600+

agents

5

locations + WFH

24/7/365

support coverage

We provide real results

Industry Expertise: №1

110% increase in sales conversion rate

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Industry Expertise: №1

1000 processed applications per day

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Industry Expertise: №1

95% customer satisfaction

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Industry Expertise: №1 Industry Expertise: №1
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