Grow your global presence and exceed expectations with personalized, multilingual customer support services.
Get in touchEfficient multilingual call center services empower you to address every query with an instant and meaningful response. You’ll be able to deal with the growing number of calls easily.
Social media is a vital channel for customers to obtain information and interact with the brand. We provide competent multilingual customer care in your brand’s social media, enhancing the overall client experience.
Live chat is another efficient tool to deliver fast services and remove customer concerns. Our agents communite in a live chat to allow your clients seamlessly clarify all their questions.
We leverage email to make your customer interaction impeccable. We track and address every query regardless of the contact number. All your clients, prospects, and agents will be heard.
Do your customers prefer messengers? No problem. We set up communication through the most popular messengers. Whatever device or channel your partners use, they’ll get the multilingual support they need.
Chatbots are extremely valuable as they save time, costs, and resources. We integrate chatbots into your customer service to skyrocket its efficiency and ease customer experience.
Describe your project and scope of tasks and have our manager prepare a customized proposal for your multilingual customer service needs.
Get in touchYour customers can contact you through all existing channels...
Reach a global audience by offering support in their native language. Our multilingual customer support outsourcing ensures your customers get the expert, personalized service they expect. Save time and resources by outsourcing, so you can focus on growing your business while we handle the communication.
Quality Assurance (QA)
Customer satisfaction (CSAT)
Cost reduction
First Call Resolution (FCR)
Simply Contact is PCI DSS certified. This certification underscores our commitment to maintaining the highest level of security for all credit, debit, and cash card transactions. It is a testament to our dedication to protecting our clients' data and ensuring their personal information is always secure.
Simply Contact holds the ISO 27001 certification, an internationally recognized standard for managing information security. This certification ensures that we have robust processes in place to safeguard sensitive information, providing our clients with peace of mind.
Simply Contact is certified under ISO 27701 (GDPR), the international standard for privacy information management. This certification is a testament to our dedication to privacy and data protection, ensuring our clients' information is handled with the utmost care and security.
We deliver end-to-end support for your workflow. From launch to daily operations, our multilingual customer care handles every challenge with confidence.
Get fast answers to any remaining questions
Thank you.
Your request has been sent successfully.