Vadym Stoliarov is a Quality and Operations executive with 12+ years of expertise in QA strategy, governance framework design, capacity planning, and SLA performance management across international markets. Having led teams of 40+ QA specialists at Teleperformance and Majorel, he has a proven record of architecting end-to-end quality systems. His work consistently delivers tangible results: 15% CSAT increase, 20% AHT reduction, and 10% productivity gains. A three-time award winner for operational excellence, Vadym currently heads quality strategy at Simply Contact in Kraków, partnering with senior clients and leadership to drive continuous improvement at scale.
