Simply Contact
in the media
Press coverage, expert contributions, and company announcements from around the world.
Press & publications
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Simply Contact Releases Whitepaper on How AI Is Reshaping Customer Experience in 2026
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AI takes CX mainstream in 2026, Simply Contact whitepaper shows
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How Leading Customer Support Providers Combine AI and Human Expertise Without Breaking CX
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Simply Contact wins awards for best AI-enhanced outsourcing partnership
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Simply Contact Joined Contact Centre Expo, Europe’s Premier Customer Experience Conference
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Rewolucja w CX: Simply Contact publikuje Białą Księgę na temat hiperpersonalizacji i przełomowej roli AI
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Why We Wrote a Whitepaper on Hyper-Personalized Customer Experience
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Leading European customer service provider launches advisory board
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Simply Contact launches global CX advisory board to expand expertise
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Simply Contact Launches Advisory Board of Global CX Leaders
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Simply Contact z nową Radą Doradczą – pod skrzydłami ekspertów
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Simply Contact Wins Big for Customer Experience and AI Innovation
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Simply Contact: Rozwój w kierunku kompleksowego outsourcingu obsługi klienta i globalna ekspansja
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Simply Contact jako lider w obsłudze klienta. Sprawdź jego innowacyjne rozwiązania!
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What Is Call Center Management? Strategy, CRM and Best Practices
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Simply Contact Releases Whitepaper on Managing Airline Customer Support Surges
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Simply Contact Releases Whitepaper on Managing Airline Customer Support Surges
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Simply Contact releases whitepaper on managing airline customer support surges
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AI breakthroughs earn Simply Contact awards in customer service
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Simply Contact Takes Gold and Silver at the 2025 Globee® Awards for AI in Customer Experience (Author: Ellina Bronnikova, CMO)
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Simply Contact Empowers Retailers with Scalable Customer Service Outsourcing Solutions for Growth and Efficiency
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Simply Contact reveals how airlines handle seasonal support spikes
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Streamlining airline contact center seasonal spikes with Simply Contact (Author: Tamara Maleta, Project Manager)
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Simply Contact – partner w outsourcingu obsługi klienta otworzył biuro w Poznaniu
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Outsourcing na najwyższym poziomie z Simply Contact
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How to get ready for highs and lows in aviation: Insights from CX experts (Author: Tamara Maleta, Project Manager)
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Simply Contact otwiera biuro w Poznaniu – kolejny przystanek w ekspansji firmy!
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Trust & Safety in Action: How to Protect Your Customers Online (Author: Anna Bielikova, COO)
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Expert View: Simply Contact’s John Cole On the Strategic Rise of Nearshore BPO (Author: John Cole, BPO Expert)
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AI + RPA + Humans: What Does the Future Customer Support Team Look Like?
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8 Essential Customer Service Standards to Drive Business Success (An expert opinion of Anna Bielikova, COO)
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Travel industry resilience: How BPO support helps in crisis management (Author: Tamara Maleta, Project Manager)
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Simply Contact makes strategic expansions, appoints new Europe leaders
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Simply Contact Expands into the UK, Welcomes New COO to Drive Growth
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Proven strategies for exceptional fintech customer support (An expert opinion of Anna Mazur, Project Manager)
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What really matters when choosing a BPO provider? (Author: Anna Bielikova, COO)
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Customer Support Tips for Fintech Companies for 2025 (Author: Anna Mazur, Project Manager)
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Simply Contact Expands European Reach with Strategic Growth in the UK and CEE
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Simply Contact Leverages AI in Customer Support to Transform CX
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Simply Contact Joins Lviv IT Cluster
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Outsourcing Impact Review: Ukraine Contact Centers by Simply Contact
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The Exchange 2023 – Simply Contact: Ukraine – Operating under adversity
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Ukrainian Customer Support Company Enforced the Best Approach to Managing the Crisis and Grew in the Wartime Reality
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Ukrainisches Kundendienstunterneh men setzt besten Kundendienstansatz zur Krisenbewältigung um und wächst trotz Kriegsbedingungen
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