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See where we make headlines. Follow Simply Contact’s story in the international media and press highlights.

Featured in media

Simply Contact Releases Whitepaper on How AI Is Reshaping Customer Experience in 2026

Press Release
1 April, 2026

AI takes CX mainstream in 2026, Simply Contact whitepaper shows

News
5 March, 2026

How Leading Customer Support Providers Combine AI and Human Expertise Without Breaking CX

Thought Leadership
14 January, 2026

Simply Contact wins awards for best AI-enhanced outsourcing partnership

Press Release
11 December, 2025

Simply Contact Joined Contact Centre Expo, Europe’s Premier Customer Experience Conference

Media
26 November, 2025

Rewolucja w CX: Simply Contact publikuje Białą Księgę na temat hiperpersonalizacji i przełomowej roli AI

News
17 October, 2025

Why We Wrote a Whitepaper on Hyper-Personalized Customer Experience

News
6 October, 2025

Leading European customer service provider launches advisory board

Media
2 October, 2025

Simply Contact launches global CX advisory board to expand expertise

News
19 September, 2025

Simply Contact Launches Advisory Board of Global CX Leaders

News
16 September, 2025

Simply Contact z nową Radą Doradczą – pod skrzydłami ekspertów

News
16 September, 2025

Simply Contact Wins Big for Customer Experience and AI Innovation

News
11 September, 2025

Simply Contact: Rozwój w kierunku kompleksowego outsourcingu obsługi klienta i globalna ekspansja

News
16 August, 2025

Simply Contact jako lider w obsłudze klienta. Sprawdź jego innowacyjne rozwiązania!

News
18 July, 2025

What Is Call Center Management? Strategy, CRM and Best Practices

Expert Insight
3 July, 2025

Simply Contact Releases Whitepaper on Managing Airline Customer Support Surges

Press Release
3 July, 2025

Simply Contact Releases Whitepaper on Managing Airline Customer Support Surges

Press Release
3 July, 2025

Simply Contact releases whitepaper on managing airline customer support surges

Press Release
3 July, 2025

AI breakthroughs earn Simply Contact awards in customer service

News
1 July, 2025

Simply Contact Takes Gold and Silver at the 2025 Globee® Awards for AI in Customer Experience (Author: Ellina Bronnikova, CMO)

News
30 June, 2025

Simply Contact Empowers Retailers with Scalable Customer Service Outsourcing Solutions for Growth and Efficiency

News
18 June, 2025

Simply Contact reveals how airlines handle seasonal support spikes

News
18 June, 2025

Streamlining airline contact center seasonal spikes with Simply Contact (Author: Tamara Maleta, Project Manager)

Thought Leadership
16 June, 2025

Simply Contact – partner w outsourcingu obsługi klienta otworzył biuro w Poznaniu

News
13 June, 2025

Outsourcing na najwyższym poziomie z Simply Contact

News
6 June, 2025

How to get ready for highs and lows in aviation: Insights from CX experts (Author: Tamara Maleta, Project Manager)

Media
6 June, 2025

Simply Contact otwiera biuro w Poznaniu – kolejny przystanek w ekspansji firmy!

News
6 June, 2025

Trust & Safety in Action: How to Protect Your Customers Online (Author: Anna Bielikova, COO)

Thought Leadership
27 May, 2025

Expert View: Simply Contact’s John Cole On the Strategic Rise of Nearshore BPO (Author: John Cole, BPO Expert)

Thought Leadership
13 May, 2025

AI + RPA + Humans: What Does the Future Customer Support Team Look Like?

Thought Leadership
30 April, 2025

8 Essential Customer Service Standards to Drive Business Success (An expert opinion of Anna Bielikova, COO)

Thought Leadership
30 April, 2025

Travel industry resilience: How BPO support helps in crisis management (Author: Tamara Maleta, Project Manager)

Thought Leadership
29 April, 2025

Simply Contact makes strategic expansions, appoints new Europe leaders

News
26 Mar, 2025

Simply Contact Expands into the UK, Welcomes New COO to Drive Growth

News
26 Mar, 2025

Proven strategies for exceptional fintech customer support (An expert opinion of Anna Mazur, Project Manager)

Thought Leadership
26 Mar, 2025

What really matters when choosing a BPO provider? (Author: Anna Bielikova, COO)

Thought Leadership
18 Mar, 2025

Customer Support Tips for Fintech Companies for 2025 (Author: Anna Mazur, Project Manager)

Thought Leadership
17 Mar, 2025

Simply Contact Expands European Reach with Strategic Growth in the UK and CEE

Press Release
13 Mar, 2025

Simply Contact Leverages AI in Customer Support to Transform CX

Press Release
25 Nov, 2024

Simply Contact Joins Lviv IT Cluster

News
29 Nov, 2023

Outsourcing Impact Review: Ukraine Contact Centers by Simply Contact

News
29 Oct, 2023

The Exchange 2023 – Simply Contact: Ukraine – Operating under adversity

News
11 Apr, 2023

Ukrainian Customer Support Company Enforced the Best Approach to Managing the Crisis and Grew in the Wartime Reality

Press Release
8 Dec, 2022

Ukrainisches Kundendienstunterneh men setzt besten Kundendienstansatz zur Krisenbewältigung um und wächst trotz Kriegsbedingungen

News
8 Dec, 2022

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