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Our Blog

All AI & Automation BPO Company News Customer Experience Customer Service Industry-Specific Support
    Blog: №1
    The Difference Between B2B and B2C Customer Support
    Customer Service
    01 Apr, 2026
    Blog: №2
    How an After-Hours Call Service Can Benefit Your Business
    Customer Service
    01 Apr, 2026
    Blog: №3
    Customer Service KPI Metrics
    Customer Service
    05 May, 2026
    Blog: №4
    How To Deal With Angry Customers
    Customer Service
    27 Apr, 2026
    Blog: №5
    Top Ways to Optimize Customer Attrition Rate
    Customer Experience
    05 May, 2026
    Blog: №6
    Simply Contact Announces Cooperation with Bolt
    Company News
    01 Apr, 2026
    Blog: №7
    How to Start a Call Center: A Comprehensive Guide
    BPO
    03 Jul, 2026
    Blog: №8
    Occupancy Call Center Rate: Calculation and Optimization
    Customer Service
    05 May, 2026
    Blog: №9
    Benefits of Live Chat Support Services for Your Business
    BPO
    29 Apr, 2026
    Blog: №10
    Simply Contact Announces Cooperation with METRO Cash & Carry Ukraine
    Company News
    01 Apr, 2026
    Blog: №11
    Simply Contact Joins The Professional Association for Customer Engagement
    Company News
    03 Jun, 2026
    Blog: №12
    Мanage an Outsourced Call Center the Right Way
    BPO
    27 Apr, 2026
    Blog: №13
    How to Reduce Customer Support Costs: Guidelines to Follow
    Customer Service
    27 Apr, 2026
    Blog: №14
    How to Write a COVID-19 Contact Center Script
    Customer Service
    04 Jun, 2026
    Blog: №15
    Impact of COVID-19 on the Call Center Industry
    Customer Service
    29 Apr, 2026
    Blog: №16
    Inbound Calls Script
    Customer Service
    27 Apr, 2026
    Blog: №17
    Remote Contact Center Agents during COVID-19
    BPO
    04 Jun, 2026
    Blog: №18
    Wizz Air Chooses Simply Contact as a Contact Center Provider
    Company News
    01 Apr, 2026
    Blog: №19
    B2B Outbound Call Center: Lead Generation Services
    BPO
    27 Apr, 2026
    Blog: №20
    Call Center Statistics: How to Measure and Interpret
    Customer Service
    05 May, 2026
    Blog: №21
    Service Level Agreement for Contact Center
    BPO
    05 May, 2026