Anna Bielikova

Anna Bielikova is a customer support BPO expert with over 10 years of experience. She has built strong relationships and driven operational performance for 20+ industry-leading clients across FMCG, retail, e-commerce, technology, tourism, logistics, and finance. She holds a Lean Six Sigma Yellow Belt Certification and has coordinated large-scale projects with international teams. Additionally, Anna has spearheaded initiatives that optimize workflows, reduce costs, and elevate service quality.