Double Win! Simply Contact Honored with Two Stevie Awards for Customer Service Excellence

We’re proud to announce a major achievement—winning two Stevie® Awards at the 19th annual Stevie Awards for Sales & Customer Service. These awards recognize outstanding customer service, contact centers, business development, and sales teams worldwide.

This year’s Stevie Awards were judged by 176 professionals from around the world, organized into seven specialized juries. Winners were chosen based on jurors’ average scores, making this recognition a reflection of true industry excellence. Simply Contact’s awards in two categories highlight our commitment to delivering outstanding customer service and innovative outsourcing solutions. We received:

• Silver Stevie Award for Contact Center or Customer Service Outsourcing Provider of the Year
• Bronze Stevie Award for Best Use of Technology in Customer Service – All Other Industries

Recognition for our customer support expertise

Winning the Silver Stevie Award as a top customer service outsourcing provider reflects our dedication to delivering high-quality, efficient, and scalable support solutions. We help businesses optimize their customer service operations by providing multilingual support, omnichannel solutions, and expert teams trained to enhance customer satisfaction.

The Bronze Stevie Award highlights our strong focus on technology-driven customer support. We integrate AI, automation, and data-driven insights to improve response times, personalize interactions, and streamline support processes. The combination of human expertise with innovative technology allows us to provide fast, reliable, and cost-effective customer service.

A shared achievement

These awards testify to our team's hard work and our clients' trust. We work alongside businesses daily to improve customer interactions, reduce operational costs, and ensure seamless support experiences.

We’re incredibly grateful for this recognition and the partnerships that make our success possible. As we continue to grow, we remain committed to setting new standards in outsourced customer service.

If you’re looking for a BPO partner who combines expertise with technology to deliver top-tier customer support, let’s talk!