Today, we’re proud to announce our second achievement with the Globee Business Award this year. Simply Contact has been named a Silver Globee® Winner in the 2025 Globee® Awards for Technology for our AI-powered voice assistant that resolves 100% of customer calls within 30 seconds.
This competition honors the most innovative and effective technology solutions, and the award celebrates standout performance, creativity, and real-world impact on businesses. To earn the Silver distinction, entrants must receive an average score between 8.0 and 8.9 from a panel of independent judges.
Strong competition
This year, we were in excellent company. Amazon Web Services (AWS) took the top spot in our category. We proudly outperformed strong contenders, some of which are recognized names in customer support. This highlights the strength of our solution and our growing position in the market.
What it means to us
Earning this award reinforces the success of our AI customer service tool and its ability to deliver consistent support at scale. It also acknowledges our broader commitment to customer service innovation and our ability to compete with global technology leaders.
You can read more about the technology and results behind this win in our Gold Globee® Award announcement published earlier.
We thank our partners and team for making this achievement possible. If you're looking for a contact center that’s not only AI-powered but globally recognized, let’s talk!
Work with an award-winning support team
Let’s achieve greatness together—partner with Simply Contact for customer support solutions that deliver real results!
