Simply Contact

CX OPERATIONS

Customer Care Help Desk Outsourcing Back-office Support Trust and Safety Multilingual Hubs ALL SERVICES

AI SOLUTIONS

AI Agent Customized RPA Voice AI Multilingual AI AI Copilot All solutions

Fintech

Compliance-critical interactions handled with the precision regulated environments demand.

Travel & Airlines

Voice-first, multilingual operations built to absorb seasonal spikes without SLAs slipping.

Healthcare

Patient-facing support under HIPAA with teams trained on clinical sensitivity and data security.

E-commerce & Retail

White-glove support trained specifically for premium brands and VIP customers.

Information Technology

High-stakes conversations handled with the accuracy and empathy regulated claims environments require.

SaaS

Technically fluent multi-tier support that improves retention and reduces escalation rates.

Gaming

Technically fluent multi-tier support that improves retention and reduces escalation rates.

ALL INDUSTRIES
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COMPANY AT A GLANCE

10M+

Requests / year

2013

Founded

850+

Agents

30+

Languages

INDUSTRY AWARDS

Company award 1 Company award 2 Company award 3 Company award 4
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Client Stories Contacts
Customer support outsourcing Multilingual customer support AI-powered customer service AI chatbot for customer service Business Process Outsourcing Emergency call answering Trust and safety services IT support services Technical support
Travel customer service Media & entertainment Ecommerce customer service Fintech customer support Gaming customer service Healthcare customer service Insurance customer support Luxury customer service All Industries
About us Approach Privacy and security Awards Newsroom Career Contacts UK Call Centre BPO in Poland
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Simply Contact

Operations partner for complex, regulated, high-expectation industries. Human + AI customer support systems built for scale.

flag 1 United Kingdom, London

45 Fitzroy Street, Fitzrovia

flag 2 Warsaw, Poland

Bonifraterska St, 17 North Gate

Services
  • Customer support outsourcing
  • Multilingual customer support
  • AI-powered customer service
  • AI chatbot for customer service
  • Business Process Outsourcing
  • Emergency call answering
  • Trust and safety services
  • IT support services
  • Technical support
Industries
  • Travel customer service
  • Media & entertainment
  • Ecommerce customer service
  • Fintech customer support
  • Gaming customer service
  • Healthcare customer service
  • Insurance customer support
  • Luxury customer service
  • All Industries
Resources
  • Client stories
  • Blog
  • Webinars
  • Whitepapers
Company
  • About us
  • Approach
  • Privacy and security
  • Awards
  • Newsroom
  • Career
  • Contacts
  • UK Call Centre
  • BPO in Poland

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