Simply Contact continues to expand, with the UK as a top priority for growth. Strengthening our presence in this key market means attracting top talent.
We’re excited to welcome John Cole as our new Regional Head of CX Client Solutions for the UK and Ireland. With over 17 years of experience in business development and a deep background in BPO and customer experience, John is ready to drive our growth in the region.
John has an impressive track record in BPO and CX outsourcing, having worked with brands like Capital One, T-Mobile, Uber, and CCA International. His experience spans industries such as logistics, finance, retail, and technology, giving him a comprehensive view of what businesses need to deliver exceptional customer experiences.
Throughout his career, he has led contact center sales, refining engagement strategies that made a significant impact. His expertise in omnichannel CX solutions makes him the perfect fit for our team.
People are the face of this company, the carriers of its culture. Through them, I got to know Simply. From the very first meetings, it was clear we share the same values.
John Cole
John’s leadership and vision align with our mission to provide exceptional customer support solutions. With him on board, we’re more excited than ever to slidify our UK presence and build even stronger partnerships. Welcome aboard, John!
At Simply Contact, we specialize in creating personalized customer support solutions that drive business growth and customer satisfaction. Let us help you elevate your customer experience and stand out from the competition.
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