Hyper-Personalized CX:
The State of AI-Powered Personalization
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Alina Lovina

Alina Lovina

Customer Support Expert

Alina Lovina is a customer support specialist experienced in SaaS, IT, and software development sectors. Throughout her career, she has led large-scale projects, focusing on optimizing workflows, aligning KPIs, and driving team efficiency. Alina is passionate about finding practical solutions to improve service quality and team performance. Her expertise in navigating complex operations has made her a trusted leader in the IT industry.

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