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Customer support manager (German-speaking)

Details

Simply Contact is an outsourcing contact center with international experience. Our company has been in the industry for 11 years and has nearly 600 employees across four locations in Ukraine and internationally.

We’re actively growing and are looking for a proactive and self-motivated Customer support manager for one of Europe’s leading airlines.

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  1. Requirements

    • Speak German and English at a B2/C1 level

    • Have strong communication skills, a desire to learn and grow, and can quickly grasp new information

    • Have experience in customer support (a plus, but not required)

  2. Responsibilities

    • Provide written support to German-speaking customers via ticket system

    • Help customers with questions about orders, delivery, payment, or technical product issues

    • Deliver a high-quality customer experience for users of the brand

  3. We offer

    • Paid training

    • Stable and on-time compensation (base salary + bonus based on achievable KPIs)

    • Career growth within the project or across departments

    • Full-time employment

    • Fixed schedule: Monday–Friday, 09:00–18:00 (Kyiv time)

    • Comfortable office or remote work option (requires stable internet and access to backup power in case of blackouts)

    • Supportive team and friendly, young work environment

Our Contacts

If you are looking for an interesting job, ready to work and develop — we are waiting for you on an interview!

Customer support manager (German-speaking): №1 067 252 18 82 Bohdan
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  • Easy career quick-start
  • Flexible work schedule
  • Ability to work remotely

Recruitment

+380 67 252 18 82
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