Simply Contact is committed to providing top-notch customer support services. Our awards and certifications are a testament to our dedication to excellence and our unwavering commitment to our clients. Discover our achievements.
Simply Contact is PCI DSS certified. This certification underscores our commitment to maintaining the highest level of security for all credit, debit, and cash card transactions. It is a testament to our dedication to protecting our clients' data and ensuring their personal information is always secure.
Simply Contact is certified under ISO 27701 (PIMS), the international standard for privacy information management. Achieving this certification demonstrates our commitment to privacy and data protection, with requirements mirroring those of GDPR compliance.
Simply Contact holds the ISO 27001 certification, an internationally recognized standard for managing information security. This certification ensures that we have robust processes in place to safeguard sensitive information, providing our clients with peace of mind.
HIPAA is a U.S. law that sets strict standards for protecting personal health information (PHI). Simply Contact achieved HIPAA compliance, ensuring the protection of sensitive data and adherence to privacy and security standards in industries such as healthcare, insurance, and health tech.
In its fourth year, the CX Awards honor innovation, performance, and results in customer experience. Competing with global leaders, this win reflects the strength of our approach and the results we deliver.
Recognized with a Silver Globee® Award for Technology, this distinction highlights the performance and impact of our AI-powered voice assistant, which ranked just behind AWS in the final scoring.
Simply Contact won Gold at the 2025 Globee® Awards for Artificial Intelligence, recognized for its voice assistant that resolves all customer calls in under 30 seconds.
Winning the Silver Stevie Award for Contact Center or Customer Service Outsourcing Provider of the Year reflects our dedication to delivering high-quality, efficient, and scalable support solutions.
The Bronze Stevie Award for Best Use of Technology in Customer Service highlights our strong focus on technology-driven customer support, which involves AI, automation, and data-driven insights.
Each quarter, G2 highlights top outsourcing vendors based on real user reviews and other online insights. In December 2024, we earned recognition as a High Performer in G2’s Winter 2025 Grid Report.
Media publications featuring Simply Contact
Company story, our people, mission, and values
How we work: established processes and innovations
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