Aviation’s Highs and Lows:
Adapting Customer Support to Volume Spikes
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18 June, 2025

Simply Contact reveals how airlines handle seasonal support spikes

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Outsourcing na najwyższym poziomie z Simply Contact

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Simply Contact otwiera biuro w Poznaniu – kolejny przystanek w ekspansji firmy!

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6 June, 2025

Trust & Safety in Action: How to Protect Your Customers Online (Author: Anna Bielikova, COO)

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27 May, 2025

Expert View: Simply Contact’s John Cole On the Strategic Rise of Nearshore BPO (Author: John Cole, BPO Expert)

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13 May, 2025

AI + RPA + Humans: What Does the Future Customer Support Team Look Like?

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30 April, 2025

8 Essential Customer Service Standards to Drive Business Success (An expert opinion of Anna Bielikova, COO)

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30 April, 2025

Travel industry resilience: How BPO support helps in crisis management (Author: Tamara Maleta, Project Manager)

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29 April, 2025

Simply Contact makes strategic expansions, appoints new Europe leaders

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26 Mar, 2025

Simply Contact Expands into the UK, Welcomes New COO to Drive Growth

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26 Mar, 2025

Proven strategies for exceptional fintech customer support (An expert opinion of Anna Mazur, Project Manager)

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26 Mar, 2025

What really matters when choosing a BPO provider? (Author: Anna Bielikova, COO)

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18 Mar, 2025

Customer Support Tips for Fintech Companies for 2025 (Author: Anna Mazur, Project Manager)

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17 Mar, 2025

Simply Contact Expands European Reach with Strategic Growth in the UK and CEE

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13 Mar, 2025

Simply Contact Leverages AI in Customer Support to Transform CX

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25 Nov, 2024

Simply Contact setzt KI im Kundensupport ein, um CX zu verändern

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25 Nov, 2024

Simply Contact exploite l'IA dans l'assistance à la clientèle pour transformer l'expérience client

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25 Nov, 2024

Simply Contact Joins Lviv IT Cluster

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29 Nov, 2023

Outsourcing Impact Review: Ukraine Contact Centers by Simply Contact

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29 Oct, 2023

The Exchange 2023 – Simply Contact: Ukraine – Operating under adversity

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11 Apr, 2023

Ukrainian Customer Support Company Enforced the Best Approach to Managing the Crisis and Grew in the Wartime Reality

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8 Dec, 2022

Ukrainisches Kundendienstunterneh men setzt besten Kundendienstansatz zur Krisenbewältigung um und wächst trotz Kriegsbedingungen

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8 Dec, 2022

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