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Our Blog

Awards Business Tips Customer Acquisition Customer Care News Trends & Insights
    Blog: №1
    Customer Service Training Ideas: Skill Up to a Dream Team
    Business Tips
    October 2, 2020
    Blog: №2
    Occupancy Call Center Rate: Calculation and Optimization
    Business Tips
    October 2, 2020
    Blog: №3
    What Is a Support Tier? Overview of the Main Technical Support Levels
    Business Tips
    October 2, 2020
    Blog: №4
    Benefits of Live Chat Support Services for Your Business
    Business Tips
    October 2, 2020
    Blog: №5
    Simply Contact Announces Cooperation with METRO Cash & Carry Ukraine
    News
    October 2, 2020
    Blog: №6
    Simply Contact Joins The Professional Association for Customer Engagement
    News
    October 2, 2020
    Blog: №7
    Мanage an Outsourced Call Center the Right Way
    Business Tips
    October 2, 2020
    Blog: №8
    How to Reduce Customer Support Costs: Guidelines to Follow
    Business Tips
    October 2, 2020
    Blog: №9
    How to Write a COVID-19 Contact Center Script
    Business Tips
    October 2, 2020
    Blog: №10
    Impact of COVID-19 on the Call Center Industry
    Trends & Insights
    October 2, 2020
    Blog: №11
    Inbound Calls Script
    Customer Care
    October 2, 2020
    Blog: №12
    Remote Contact Center Agents during COVID-19
    Customer Acquisition
    October 2, 2020
    Blog: №13
    Wizz Air Chooses Simply Contact as a Contact Center Provider
    News
    October 2, 2020
    Blog: №14
    B2B Outbound Call Center: Lead Generation Services
    Customer Acquisition
    October 2, 2020
    Blog: №15
    Outsource Technical Support: How It Works
    Business Tips
    October 2, 2020
    Blog: №16
    Outsourcing Live Chat Services
    Customer Acquisition
    October 2, 2020
    Blog: №17
    Call Center Statistics: How to Measure and Interpret
    Trends & Insights
    October 2, 2020
    Blog: №18
    Service Level Agreement for Contact Center
    Business Tips
    October 2, 2020
    Blog: №19
    How to Improve Service Level in a Call Center
    Business Tips
    October 2, 2020
    Blog: №20
    How to Set Up a B2B Contact Center
    Business Tips
    October 2, 2020
    Blog: №21
    Inbound vs Outbound Call Center Services
    Business Tips
    October 2, 2020