Airline Customer Support Representative (English-speaking)

Details

1. Requirements
   • Upper-intermediate (B2) or above English level
   • A desire to learn new things and an interest in the aviation and travel industries
   • Empathy, sociability, responsibility, growth, and result orientation
2. Responsibilities
   • Assist passengers with flight bookings (modifications, cancellations). Incoming call line and written correspondence
   • Advise clients on airline services
   • Address issues related to flight cancellations and delays
3. We offer
   • Competitive salary. Fixed monthly payment + monthly bonus
   • Adjustable schedule: 5/2 with rotating weekends. Working hours are between 9 a.m. to 11 p.m., with shifts from 9 a.m. to 6 p.m. or 2 p.m. to 11 p.m.
   • The opportunity to work from home
   • The chance to grow and develop in a dynamic company
   • The option to work in one of our offices in Ukraine or abroad