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Our Blog

Awards Business Tips Customer Acquisition Customer Care News Trends & Insights
    Blog: №1
    How To Improve B2C Customer Experience: A Thorough Guide For 2025
    Business Tips
    April 3, 2023
    Blog: №2
    Lost Call vs Missed Call? Decoding the Call Center Terminology
    Customer Care
    March 31, 2023
    Blog: №3
    Power Of Service: Exploring The 5 Customer Service Levels
    Business Tips
    March 22, 2023
    Blog: №4
    Customer Service Department: Team Structure And Responsibilities
    Business Tips
    March 16, 2023
    Blog: №5
    The Benefits of Customer Support Outsourcing in Poland
    Customer Acquisition
    March 10, 2023
    Blog: №6
    Simply Contact Wins Two Silver Stevie Awards
    Awards
    March 8, 2023
    Blog: №7
    Simply Contact joined Lviv IT Cluster
    News
    December 21, 2022
    Blog: №8
    Simply Contact was Recognized by Clutch as a Top 1000 Global Company in 2022!
    Awards
    December 12, 2022
    Blog: №9
    Simply Contact Awarded for Best Crisis Management Approach by ECCCSA
    Awards
    November 28, 2022
    Blog: №10
    Call Center Schedule Adherence
    Business Tips
    July 25, 2022
    Blog: №11
    How To Become A Call Center Agent: A Comprehensive Guide
    Business Tips
    July 10, 2022
    Blog: №12
    Adapting and Growing in New Ukrainian Reality: Story of Simply Contact
    News
    April 22, 2022
    Blog: №13
    Official Announcement of New Simply Contact Office Opening In Poland
    News
    April 8, 2022
    Blog: №14
    Stand With Ukraine
    News
    March 2, 2022
    Blog: №15
    How Cryptocurrency Companies Can Improve Their Customer Service: A Complete Guide
    Business Tips
    February 28, 2022
    Blog: №16
    Common Customer Complaints In Call Centers And How To Resolve Them: A Through Guide For 2025
    Business Tips
    February 25, 2022
    Blog: №17
    Simply Contact Recognized as a Top Customer Service Outsourcing by Clutch
    Awards
    February 25, 2022
    Blog: №18
    Top 11 Soft Skills In Customer Service That Every Agent Must Have
    Business Tips
    February 24, 2022
    Blog: №19
    Will AI Replace Call Center Agents In The Future?
    Trends & Insights
    February 23, 2022
    Blog: №20
    Customer Service And Public Relations: How They Can Serve Your Customers
    Customer Care
    January 31, 2022
    Blog: №21
    7 Tips How Can Customer Support Help Upsell And Cross-Sell
    Business Tips
    January 31, 2022