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Our Blog

Awards Business Tips Customer Acquisition Customer Care News Trends & Insights
    Blog: №1
    Simply Contact Achieves HIPAA Compliance, Strengthening Data Security for Clients
    News
    December 19, 2024
    Blog: №2
    Clutch 1000 Names Top Service Providers of 2024. We Made the List! 🎉
    Awards
    December 13, 2024
    Blog: №3
    Outsourced IT Support: When and Why Choose These Services
    Business Tips
    December 13, 2024
    Blog: №4
    Contact Center Quality Management: The Secrets of Reliable Support
    Business Tips
    December 2, 2024
    Blog: №5
    What Is Offshoring Customer Support?
    Business Tips
    November 18, 2024
    Blog: №6
    AI Call Center: How to Augment Your Team
    Business Tips
    November 8, 2024
    Blog: №7
    Call Monitoring: The Secrets of High-Quality Service
    Business Tips
    October 31, 2024
    Blog: №8
    Top Customer Service Guidelines to Contribute to Your Business Growth
    Business Tips
    October 25, 2024
    Blog: №9
    Technical Support Best Practices: the Key to Successful Businesses
    Business Tips
    October 14, 2024
    Blog: №10
    Content Moderation Outsourcing: All You Need to Know
    Business Tips
    October 8, 2024
    Blog: №11
    A Detailed Guide to Launching an Efficient Customer Self-Service
    Business Tips
    October 3, 2024
    Blog: №12
    How Customer Experience Drives Business Growth: A Recipe for Success
    Business Tips
    September 27, 2024
    Blog: №13
    Human Customer Service Meets AI: Boosting Efficiency and Personalization
    Business Tips
    September 19, 2024
    Blog: №14
    SaaS Customer Service Best Practices
    Trends & Insights
    September 5, 2024
    Blog: №15
    Customer Support For Wholesale & Retail
    Business Tips
    September 4, 2024
    Blog: №16
    Digitizing Customer Experience
    Trends & Insights
    August 29, 2024
    Blog: №17
    Key CX Trends to Watch in 2024: Insights into the Future of CX
    Trends & Insights
    August 20, 2024
    Blog: №18
    Simply Contact Announces Lukasz Gebski as New Managing Director for EMEA
    News
    April 29, 2024
    Blog: №19
    Unlock Efficiency with IoT Customer Service Outsourcing
    Business Tips
    April 10, 2024
    Blog: №20
    Sales & Customer Service Synergy: Tips for a Winning Strategy
    Business Tips
    March 31, 2024
    Blog: №21
    The Impact of Machine Learning on Modern Customer Service
    Business Tips
    March 26, 2024